Frequently Asked Questions
Find answers to common questions about lessons, booking, policies, and more.
Booking & Scheduling
Cancellations & Rescheduling
Online Lessons
Subjects & Exam Boards
Payments
Key Policies at a Glance
Cancellation
Cancel 24+ hours before to avoid a £10 fee. No-shows also incur a £10 fee.
Rescheduling
Free rescheduling within available slots, provided it's done before the 24-hour window.
Payment
Bank transfer only. Your payment information is secure.